Teams

A practical service desk for teams outgrowing email.

Manage tickets, clients, assets, notes, and service time in one New4Tek workspace.

Tickets, client history, assets, and service work in one queue.

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New4Tek ServiceDesk Pro

Tickets, clients, assets, knowledge base, and service time.

What you get

Explore the product capabilities that support the work your team does every day.

Ticket queue

Organize incoming work with a clear queue and status for each request.

Client and asset context

Keep service history and the equipment involved close to the ticket.

Knowledge base and service targets

Standardize recurring answers and keep service expectations visible.

How it works

Join the launch list

Request launch updates while public trials and purchase remain closed.

Bring in your service work

When access opens, set up clients, assets, and the queue your team uses every day.

Resolve with context

Work from the ticket, record the service history, and keep clients informed.

Simple pricing

Published prices are shown below. Choose the billing view that makes comparison easiest.

Pro

$9/agent/mo

Billed annually $108 per agent per year

Save $24 vs monthly

Includes one agent Workspace Owner, unlimited requesters, tickets, portal, knowledge base, assets, email intake, and SLAs. Add paid agent seats as needed.

Notify me at launch

Launching soon. Published pricing is visible now; join the founding list for launch notification.

Questions

Is ServiceDesk Pro available now?

It is launching soon. Join the list for release news and the founding-member offer.

What does the Pro plan include?

The published plan includes tickets, a customer portal, knowledge base, assets, email intake, and service targets.

Ready to continue?